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NewsLeetter Nº 246 Poll 2016 Send to a friend

 

  



POLL 2016

Dear Customers and Friends,

This is our annual survey, with the firm purpose of detecting satisfaction and dissatisfaction of our clients and trying to generate the improvements that emerge from this survey.

For a better evaluation, we ask the following response:

 

Company / Customer__________Office or    Department_______________

 

How did you met the company? (If you´re a customer contacted, in the last year) 

 

Recommended: ……                        Internet: ……

 

In which way you contact us?

 

Telephone: ……         e-mail: ……          web page: …….

 

3-Do you receive our newsletter?

 

Yes: ……                  No:……

 

4: If you do not receive the newsletter, and you are interested, please enter your e-mail:

 

Level of satisfaction:

 

PARAMETERS

Very good

Good

Regular

Bad

Product quality

 

 

 

 

Technical Support / consulting

 

 

 

 

After sales service

 

 

 

 

Customer service

 

 

 

 

Delivery performance

 

 

 

 

Packaging / labeled

 

 

 

 

 

 

6- Comment:

 

Internal use:

Made survey:

Evaluation of survey:

Signature:

Date: